We pride ourselves on ensuring our products are made and packaged with the utmost care, but we understand that sometimes returns are necessary.

At Cel, we offer a 30 day return policy to our customers. If more than 30 days have passed since your purchase, we unfortunately can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must be sealed, unopened and returned within the 30 day window indicated above.

If you need to initiate a return, please do so here:

You will have 30 days from the time you receive the return label to send the items back to us. Return labels not returned past 30 days will be voided.

To expedite the refund process, once you have posted the package you can simply reply to the email that provided the return slip and let us know you have sent the items back.


Cel MD, QuickBox Fulfillment

ATTN: Receiving

11551 E. 45th Avenue, Unit C

Denver, CO 80239

Or give us a call on

Contact Number: +1 702-935-7235

Contact Email:

Refunds will be processed once we receive the products back. This policy applies once per product.

Alternatively, we can offer you an immediate 30% refund should you wish to keep the product and share it with friends or family.

For all products sold without a money-back guarantee, returns and refunds are only permitted if the product arrives to you in a damaged condition (e.g., a broken bottle) or the product is not the product that you ordered over the Website. Simply contact us using the information above and we will determine whether you qualify for a return and refund.

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Hey there, not surprisingly, we’re not a doctor or a medical practice and we don’t give out medical advice, we just want you to have better hair and skin. The “md” in the Cel website address and URL is the Internet country code top-level domain for Moldova. Statements relating to our products should not be construed as medical advice. Our products are not approved by the FDA. WARNING: Some users of our products have reported experiencing allergic reactions. If you experience any adverse reactions including welts, sores, tingling, or pain, please discontinue use of this product immediately and contact us at

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